Support

You can log your cases online through our online portal.

Or you can reach our support center 24/7 by phone or e-mail:

Hotel Concepts Support

United States:

Tel:  +1 866 540 8512
Fax: +1 404 687 00 41
E-mail: support.usa@hotelconcepts.com

Australia:

Tel:  +61 2 9489 7013
Fax: +61 2 9487 5894
E-mail: support.australia@hotelconcepts.com

Europe:

Tel:    +31 (0)76 530 53 63
Fax:   +31 (0)76 530 53 64
E-Mail: support@hotelconcepts.com

or you can log your cases through our online portal. 

If you are experiencing issues with our toll free numbers, please try one of the alternative numbers below to reach our support offices:

USA:
+1 404 898 0333
+1 678 791 4080

Europe:
+31 76 530 53 62
+31 76 530 53 65
+31 76 530 53 66
+31 76 530 53 67