IDPMS Sales
One primary key to a successful hotel is the ability of the sales department to sell rooms and meeting space at the right price and at the right time. With IDPMS’ Sales module, the sales team has an integrated sales tool for complete tracking of traces on a timely basis and it gives hotel management the ability to oversee the steps being taken to produce the expected results. At the end of the day, it is the results that matter.
IDPMS Sales gives management a tool to establish the sales process for their sales team and to monitor their success based on their performance with following through on specific tasks.
Contact Manager
Selling is about relationships and IDPMS is built on the foundation of establishing a relationship with Guests, Companies and Travel Agents. Each entity is an opportunity to make a connection and develop a long term business relationship that is mutually beneficial. Making promises and following through on those promises is the key to building trust, the essential component of relationships. Using IDPMS Sales, your representatives can schedule custom developed tasks by user-defined priority. Completing the tasks shows management what effort has been made and provides a road map to the success and failures of the department.
Flexible with User Definitions
IDPMS Sales, like IDPMS in general, is extremely flexible and can be molded to achieve the specific requirements of each hotel company. Each property is able to select parameters that fit with their business model including detailed descriptions of the tasks available for input. IDPMS Sales in not a cookie-cutter, one size fits all approach.
Complete Logging
Tasks can be scheduled by individuals for themselves or management can assign specific users to complete tasks. Due date and priority are assigned at time of creation. Priorities can be low, normal or high. At time of creation, the user who assigned the task and a time stamp are recorded to the open
ticket. When the task is closed, a similar log is recorded. Traces can be searched for reporting purposes by trace type, date, user, or whether the trace is open or closed.
- Integrated Contact Management
- Sales traces for all relations
- Dozens of standard reports
- Reports are displayed, printed, saved, pdf-ed, e-mailed or exported to excel
- Business Intelligence built in
- Data mining comes standard
- Flexible configuration options
Extensive reporting
Close to 100 standard reports are available to all sales staff. Business on the books, pick-ups, lead time, performance statistics are all part of what comes out of the system either in print, pdf or exports to excel. Reports can be stored or e-mailed as well. The integrated Business Intelligence module helps you discover and present results on all your business.
And if you wish to dig deeper, a Data mining module is integrated as well. Cubes are predefined, but can be created on the fly as well. Flexibility to the extreme.